Privacy Policy

1. Introduction

Welcome to Pulsiv ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blockchain monitoring and alerting service.

2. Information We Collect

2.1 Information You Provide

Account information (email address, name)
Authentication data when you sign in
Blockchain addresses and smart contracts you choose to monitor
Alert configurations and notification preferences
Communication preferences and support requests

2.2 Information Collected Automatically

Device information (browser type, operating system)
Usage data (features used, pages visited)
Log data (IP address, access times)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process and deliver alerts based on your configurations
Send you notifications via your chosen channels (email, Telegram, webhooks)
Respond to your requests and provide customer support
Monitor and analyze usage patterns to improve user experience
Detect, prevent, and address technical issues or fraud
Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: Third-party vendors who assist in providing our services (e.g., hosting, analytics)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize sharing

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your personal information
Object to or restrict certain processing activities
Data portability
Withdraw consent where processing is based on consent

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, though disabling them may affect service functionality.

9. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@pulsiv.app